Our Mission
Dynamic Direct Call Center & Fulfillment Solutions is a turnkey, relationship-based business solution in the direct response industry. By combining fully integrated call center operations with innovative technology and seamless fulfillment services, we commit to personally help clients increase revenue and achieve long-term growth.
Company Information
Details
- Limited Liability Corporation
- Duns: 83-1112029
- NAICS Code: 456191
- Tax ID: 26-3428702
- Year of Incorporation: 2002
- State of Incorporation: Ohio
- WBENC-Certified since 2019
- Small Business
- cGMP Registered
- FDA Registration Number: 1619252149
Contact
www.viandalife.com/dynamic-direct
retail@viandalife.com
About the Owner
Cheryl's commitment to quality, integrity, and transparency has become the cornerstone of Vianda and Vianda's subsidiary operations. Every product or service that bears the Vianda name carries the same testament to this commitment, meticulously crafted to support and enhance the health and well-being of its customers.
Cheryl Jaeger, CEO
Phone: 513.674.4858
cheryl.jaeger@viandalife.com
Location
Dynamic Direct by Vianda
9898 Windisch Road
West Chester, Ohio 45069
Operations
Vianda’s expert fulfillment and distribution services will ensure that each customer receives accurate, efficient service after the sale. Our flexible infrastructure accommodates a wide level of products, orders, and volumes. Regardless of the level of your business activity, we ensure that products are processed in a timely and accurate manner. Vianda ships all business days via FedEx, UPS, and USPS from our fulfillment center located in West Chester, Ohio. We can accommodate any service including Economy, Ground, Express, LTL, and FTL. Tailored fulfillment options are available to meet the specific needs of your business.
- Unlimited access to shipping dashboard
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- Address verification
- Customer history search
- Shipment tracking
- Live shipment status
- Address book
- Analytics eCommerce integrations
- Same-day shipping of orders received prior to the determined daily cut-off time
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Shipping within the continental United States
- Order Batching
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Dedicated specialist for account setup and continued support
- Daily reporting
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- Shipped orders
- Tracking information
- Inventory
- Total daily shipping cost
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Standard packing slip included with each shipment with customization including your company logo and return address
FDA Audited & cGMP Compliant Business
- Vianda operates under the highest levels of regulatory compliance standards.
- Vianda’s operations are regularly audited by the FDA.
- Vianda’s most recent internal FDA inspection was positive. There were no findings.
- Climate-controlled facilities. Refrigeration is not currently available.
- Quality assurance checks are performed on every order.
Shipping Software
- All shipping activity is tracked.
- Orders can be imported and reports exported daily.
- Shipping software can be accessed anywhere with login and internet connection.
- Ability to view order status, delivery status, integration of pending web orders, analytics, etc.
Optional Add-On Services
- Retail fulfillment
- EDI via SPS Commerce
- Reverse logistics
- Internal call center available for customer service needs
- International shipments
- Maintenance of distribution records for recall purposes, etc.
- Custom packaging
- Product specific labeling needs
- Non-standard box sizes
- Special packaging requirements
- Master carton labels
- Kitting
- Marketing materials
- Design services
- Websites
- Marketing materials
- Standard product inserts